Back office support

Strong Back Office, Stronger Business

We streamline your day-to day operations for smoother performance. Our support keeps your business running without interruptions

It Consulting And Business

your Trusted BPO+ solutions

Streamline your business with smart, scalable BPO+ solutions.
From customer support to administrative efficiency, we help you stay focused on growth while we handle the rest

our process

Our Process: How We Help You Succeed

We partner with you to create a tailored back office solution that fits your business needs. Here’s how we do it

Consultation & Needs Assessment

1. Discovery Call (15-20 Minutes)

We listen to your challenges—whether it’s dispatch bottlenecks, inventory issues, or sales struggles—and learn about your CRM (ServiceTitan, Housecall Pro, Leap CRM, or others). No pressure, just a conversation to understand your goals.

Customized Solution Design

2. Customized Strategy Design

Our team crafts a plan to address your pain points, leveraging our CRM expertise to streamline tasks like scheduling, customer support, and bookkeeping. We align with your existing tools for a seamless transition.

Seamless Integration

3. Onboarding & Training (1-2 Weeks)

We assign trained virtual assistants (VAs) skilled in ServiceTitan, Housecall Pro, or Leap CRM to your account. They integrate with your workflows, ensuring minimal disruption and maximum efficiency.

Recruitment Solutions

4. Ongoing Support & Optimization

Your dedicated VAs handle daily tasks, from dispatch to sales follow ups, while we monitor performance and provide monthly reports (e.g., time saved, sales uplifts). We adjust strategies to keep your business growing.

Business Management Consulting

5. Continuous Partnership

We’re not just a service we’re your long-term partner. Regular check-ins ensure our solutions evolve with your business, helping you scale smarter.

Benefits of Our Back Office Support

Our result-driven solutions are designed to lighten your load and drive growth. Here’s how we help:

Customer Service

Customer Support That Builds Loyalty

  • What We Do: Our VAs, proficient in ServiceTitan and Housecall Pro, handle customer inquiries, resolve issues, and follow up to ensure satisfaction, achieving 95%+ customer satisfaction rates.

  • Benefit: Happier clients mean more repeat business and referrals, increasing your revenue by up to 25%. You focus on growth while we keep customers smiling.
Web Design

Seamless Scheduling & Dispatch

  • What We Do: Using ServiceTitan, Housecall Pro, or Leap CRM, we manage tech schedules, work orders, and dispatch, ensuring every job is assigned efficiently.

  • Benefit: Cut response times by 30%, reduce scheduling errors, and free up 5-10 hours weekly for strategic tasks like winning new clients.
Project

Pricebook & Inventory Management

  • What We Do: We update pricebooks and track inventory in ServiceTitan or Leap CRM, ensuring accurate pricing and stock levels for parts like garage door springs or HVAC filters.

  • Benefit: Avoid lost sales due to stockouts, save $1,000s monthly, and maintain consistent pricing to protect margins.
Growth (1)

Sales & Marketing That Convert

  • What We Do: Our team nurtures leads, upsells maintenance plans, and manages email campaigns using Housecall Pro or Leap CRM, turning prospects into customers.

  • Benefit: Boost conversions by 15-20%, grow revenue with add-on services, and spend less time chasing leads.
Finance Book

Bookkeeping & Taxation Made Easy

  • What We Do: We handle invoicing, expense tracking, and tax prep, integrating with ServiceTitan or your preferred tools to keep finances organized.

  • Benefit: Save 10+ hours monthly on paperwork, stay tax-compliant, and gain clear financial insights to make smarter decisions.

why choose us

Why Choose Habtin Resources?
Top Bpo Companies

As a U.S.-based team with global expertise, we understand the unique challenges of home service and trade businesses. Our solutions, powered by ServiceTitan, Housecall Pro, and Leap CRM, have helped garage door and HVAC companies

Partnered Platforms

Ready to Transform Your Business?

Contact us for a Free Consultation
No strings attached—just a quick chat to explore how we can help your business thrive

FAQs

Frequently Asked Questions

Find answers to the most common questions about our services, processes, and support.

Our services are designed for businesses of all sizes, from startups to established enterprises, across various industries.

We provide customer support through phone, email, or chat, ensuring prompt and professional responses to your customers.

Yes, we use advanced inventory management systems to track and manage inventory across multiple locations in real-time.

Absolutely! We provide remote administrative support to handle tasks like email management, scheduling, and data entry efficiently.

We analyze your target audience, industry trends, and business goals to create engaging content and targeted ad campaigns.

We use advanced software and follow strict processes to maintain accurate and up-to-date financial records.

Yes, we have expertise in local and international tax regulations to ensure compliance for businesses operating globally.

Yes, we generate detailed financial reports, including cash flow statements, profit/loss statements, and balance sheets.

We categorize and monitor expenses using advanced tools, providing insights to help you control costs and improve profitability.

Yes, our solutions are flexible and scalable to grow with your business.

We combine expertise, technology, and personalized service to deliver efficient, cost-effective, and reliable back-office support.

We offer flexible pricing based on your specific requirements. Contact us for a detailed quote.

We use secure systems and protocols to protect your data, ensuring confidentiality and compliance with industry standards.

Contact us for a consultation. We’ll assess your needs and provide a customized plan to support your business.

Habtin Resources LLC stands as a premier enterprise dedicated to the procurement of exceptional talent and the provision of business management services. Our expertise lies in talent acquisition, business expansion, sales strategies, and business administrative support.

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